Senior Salesforce Administrator
Shaw Industries
full-time
Posted on:
Location: Tennessee • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
CloudSFDC
About the role
- Lead a small team of Salesforce administrators; coach and develop junior admins
- Report to the Salesforce Architect and build relationships across Sales, Marketing, and Strategy
- Own configuration design and system integrity across Commercial Clouds (Sales Cloud, Experience Cloud, etc.)
- Translate business requirements into scalable Salesforce solutions (Flows, automation, page layouts, custom objects, reports)
- Lead platform maintenance: license and permission management, metadata cleanup, release readiness
- Serve as key contact for data accuracy and integrity; partner with Business Data Owners and IT on governance
- Monitor data import/export, handle complex deduplication, and define data cleanup strategies
- Work with Business Intelligence partners to ensure Salesforce is a trusted source for downstream reporting
- Lead triage and resolution of escalated support issues; partner with SDS, Marketing, and Enablement to drive adoption
- Support user onboarding and champion platform training
Requirements
- Bachelor’s degree required
- 6+ years of hands-on Salesforce.com administration experience in an enterprise environment (with degree)
- OR 10+ years of progressive Salesforce.com administration experience (without degree)
- Salesforce.com Administrator Certification required
- Experience mentoring or managing others, formally or informally required
- Proven understanding of core Salesforce.com architecture, automation tools, and data modeling best practices required
- Ability to work up to 3 days a week in Dalton office
- Platform App Builder or Advanced Admin preferred
- Competencies: Plan and Organize; Drive Results; Coach and Support; Facilitate Change