Operations Manager – VBCM
Sharecare
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Report directly to the Director of Clinical Care Operations
- Lead and manage teams of Care Managers
- Provide guidance and supervision
- Support colleague development
- Ensure quality and operational performance objectives of the program are met
- Responsible for operational processes that achieve performance goals
- Monitor program delivery performance
- Participate in quality improvement activities
Requirements
- Current licensure as a Registered Nurse is required; Compact state preferred
- Bachelor’s degree preferred
- 5+ years’ experience in Care/Case Management
- NCQA experience preferred
- Certified Case Manager preferred
- Prior management and supervision of a clinical team is preferred
- Health Plan experience is required
- Demonstrates computer competencies to include electronic medical records, word processing, spreadsheet, presentation preparation.
- Demonstrated ability to learn customized computer applications
- Maximize all technology inclusive of Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, laptop computers, and all other relevant unified communication technologies.
Benefits
- Sharecare is the leading digital health company
- Comprehensive and data-driven virtual health platform
- Commitment to supporting individual health
- High-quality care more accessible and affordable
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Care ManagementCase ManagementQuality ImprovementOperational ProcessesPerformance GoalsClinical SupervisionHealth Plan ManagementElectronic Medical RecordsComputer CompetenciesCustomized Computer Applications
Soft skills
LeadershipTeam ManagementGuidanceSupervisionColleague DevelopmentQuality AssuranceOperational PerformanceMonitoringCommunicationInterpersonal Skills
Certifications
Registered NurseCertified Case Manager