Customer Support

• Work directly with our restaurant partners to resolve real-time order-related issues.
• Respond to customer emails & phone calls in a fast-paced, time-critical manner.
• Ensure that Group Order operations, procedures, and systems are adhered to.
• Constructively handle or supervise order escalations and customer complaints.
• Work with management & leadership to develop and improve methods and strategies to support rapid team and platform growth.
• Be a resource to both our prestigious clients and to our valued restaurant partners, regarding all aspects of daily Group Order operations.

Customer Care Associate, Group Orders

Healthcare Customer Service Representative

Customer Service Support Representative – Client Billing

Licensed Customer Service Representative

Bilingual Licensed Customer Service Representative

Lead Customer Support Associate