Project Manager I
SGS
full-time
Posted on:
Location Type: Remote
Location: Remote • New Jersey • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Acts as the main point of contact/client services representative for a dedicated list of clients with lower complexities and/or annual analytical spend
- Aids the client with all aspects of project setup, including the initial quote, supply order, sample receipt, data reporting, and invoicing
- Fosters collaborative relationships with the client, laboratory operations, and sales team to support long term, successful relationships between all parties
- Staff meetings and client meetings are critical to relay information about past, current, and upcoming projects
- Acts as the client liaison to the laboratory to ensure all aspects of the project are carried out in the best interest of the client and laboratory operations to meet TAT deadline
- Responsible for keeping all accounts project managed and up to date and accurate
- Monitors project status and provides regular updates through proactive communication to the client, lab operations, and sales team related to project status
- Understands all applicable aspects of the client project, including rationale for the project, regulations that affect the project, and the different methods employed by the client and laboratory to produce results
- Documents and executes client requests including bottle orders, tracking samples, LIMS login, change orders, etc
- Participates in offsite and/or virtual client meetings as coordinated with the Sales team
- Promotes a positive working atmosphere and represent SGS in a positive manner inside and outside of the laboratory
- Performs other duties as assigned
Requirements
- Associates' degree or equivalent industry experience
- 1 to 2 years of relevant experience in sciences and/or customer service (Required)
- Bachelor’s degree in Environmental Science, Biology, Chemistry, or a related field and 2 to 3 years of experience as a Project Manager Assistant (Preferred)
- Advanced oral and written communications skills (Required)
- Strong self-initiative and resourcefulness (Required)
- Advanced English language skills (Required)
- Advanced mathematical, reasoning, and computer skills (Required)
- Excellent attention to detail (Required)
- Solid critical thinking skills to anticipate and solve problems in a systematic manner (Required)
- Ability to lift/carry/push and/or pull upwards of 25 lbs on an occasional basis (Required)
Benefits
- Remote opportunity
- Occasional onsite meetings
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementdata reportingLIMSmathematical skillsreasoning skillscomputer skillsattention to detailcritical thinking
Soft skills
oral communicationwritten communicationself-initiativeresourcefulnessproblem-solvingcollaborationclient liaison
Certifications
Associates degreeBachelor’s degree in Environmental ScienceBachelor’s degree in BiologyBachelor’s degree in Chemistry