SGS

Director – Data & Workflow Automation

SGS

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇧 United Kingdom

Visit company website
✨ AI Apply
Apply

Job Level

Lead

About the role

  • Lead Data Automation and Innovation
  • Identify and evaluate opportunities for process and data automation across global workflows, including the integration of AI-driven solutions
  • Lead cross-functional teams to assess, develop, and implement efficiency initiatives with measurable business impact
  • Conduct analyses of existing processes to pinpoint opportunities for improvement and innovation
  • Map and redesign workflows to optimize performance, cost-effectiveness, and customer satisfaction
  • Stay ahead of industry trends and emerging technologies to guide automation strategy and ensure SGS remains at the forefront of digital innovation
  • Drive Global Adoption and Best Practices
  • Lead the rollout and adoption of new automation tools and process improvements across global operations
  • Build business cases for innovation, demonstrating tangible benefits in performance, efficiency, and scalability
  • Collaborate with senior leadership to embed automation and data-driven thinking into operational strategies
  • Partner with operational, compliance, and technical teams to ensure regulatory alignment while maximizing automation opportunities
  • Build Capability and Track Performance
  • Champion a culture of continuous improvement and digital enablement
  • Coach and mentor teams to adopt new technologies and ways of working
  • Facilitate workshops and training programs that support automation and data analytics capability
  • Define and monitor key performance indicators (KPIs) to measure the impact of automation and process optimization initiatives
  • Conduct ongoing performance reviews and root cause analyses to refine and sustain improvements
  • Reporting and Leadership Engagement
  • Develop and maintain documentation and dashboards tracking the progress of automation initiatives
  • Prepare and deliver regular reports and presentations to senior leadership on efficiency gains, ROI, and performance outcomes

Requirements

  • Master’s or Bachelor’s degree in Engineering, Data Science, Business, or related field
  • 10+ years of experience in process optimization, digital transformation, or automation leadership roles within a global organization, especially in a laboratory environment
  • Proven expertise in leveraging data analytics, automation, and AI tools to improve operational performance
  • Strong strategic and analytical skills, with the ability to influence at executive level
  • Excellent communication, stakeholder management, and project leadership capabilities
Benefits
  • Flexible schedule and work model
  • Access SGS University and Campus for continuous learning options
  • Collaboration with colleagues from multiple continents

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data automationprocess optimizationdata analyticsAI-driven solutionsworkflow mappingperformance measurementroot cause analysisdigital transformationautomation toolsKPI definition
Soft skills
leadershipstrategic thinkinganalytical skillscommunicationstakeholder managementproject leadershipcoachingmentoringcollaborationcontinuous improvement
Certifications
Master’s degreeBachelor’s degree