Accounts Receivable

• Develop and implement effective collections strategies to reduce DSO and minimize outstanding balances
• Manage escalated customer inquiries or billing disputes, ensuring a positive customer experience
• Prepare and analyze regular reports on collection activity, at-risk accounts and accounts receivable aging
• Collaborate with the Sales organization on collection inquiries and effective customer receivable reporting
• Develop and document policies and procedures for credit and collections
• Manage hiring, training, and performance assessment of the collections team
• Drive automation initiatives in cash applications and collections processes
• Partner with order-to-cash teams to identify and rectify inefficiencies impacting accounts receivable
• Ensure adherence to SOX controls and implement compensating controls as needed

Senior Manager, Accounts Receivable and Collections

Accounts Receivable Specialist