Systems Analyst 3
Cayuse Holdings
Job Level
Mid-LevelSenior
About the role
- Understands business objectives and problems; identifies alternative solutions and performs studies and cost/benefit analysis of alternatives.
- Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer systems; confers with personnel of organizational units to analyze current operational procedures and input/output requirements.
- Writes detailed descriptions of user needs, program functions, and steps required to develop or modify computer programs.
- Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.
- Lead user research initiatives and journey mapping to gain deep insights into user interactions and identify opportunities for optimization.
- Develop wireframes, prototypes, and visual hierarchies in accordance with established accessibility guidelines and branding standards.
- Collaborate with Code for America and cross-functional teams; participate in discovery workshops, feedback sessions, and sprint planning to align design with business objectives.
- Employ tools including Figma, Adobe XD, Sketch, and Hotjar; implement usability testing, responsive design, and SEO optimization strategies.
- Design user interfaces for AI/ML systems with a focus on explainable AI (XAI) and human-AI interaction principles.
- Understand and design for complex business logic and regulatory requirements, particularly in domains like government services, healthcare, or finance.
- Present complex data and AI insights in clear, concise, and understandable visual formats (data visualization).
- Advocate for user-centered design principles, accessibility (WCAG), and effective collaboration and communication with stakeholders.
Requirements
- 4 years hands-on experience designing user interfaces and experiences for enterprise systems, including wireframes, prototypes, and visual hierarchies using tools like Figma, Adobe XD, and Sketch.
- 4 years demonstrated ability to collaborate with technical and non-technical teams, translating business needs into intuitive design solutions that align with accessibility and branding standards.
- 4 years experience applying UX design principles such as hierarchy, contrast, and alignment to create responsive and accessible web and mobile interfaces.
- 4 years experience creating wireframes and prototypes that support agile development cycles, including sketch-to-visual fidelity transitions.
- Experience with Figma, Adobe XD, Sketch, and Hotjar.
- Experience implementing usability testing, responsive design, and SEO optimization strategies.
- Demonstrated experience designing user interfaces for systems incorporating Artificial Intelligence or Machine Learning, with focus on explainable AI (XAI) and human-AI interaction principles.
- Ability to design for complex business logic and regulatory requirements (government services, healthcare, finance).
- Skill in presenting complex data and AI insights in clear visual formats (data visualization).
- Knowledge of WCAG and other accessibility guidelines to ensure inclusive design.
- Excellent verbal and written communication skills; ability to lead discovery workshops, feedback sessions, and sprint planning.
- Bonus: Experience with eligibility determination systems or similar rule-based, data-intensive applications.
- Preferred: 5 years experience designing graphical diagrams and visual narratives to communicate timelines, workflows, and system architecture.
- Preferred: 3 years demonstrated ability to facilitate design workshops and feedback sessions with stakeholders.
- Preferred: Bachelor's degree in graphic design, Human-Computer Interaction, Computer Science, or related field (equivalent experience may be substituted).
- Preferred: Strong multitasking skills with the ability to manage multiple design streams across concurrent work effort.
