Serigor Inc

Service Support Analyst – Expert

Serigor Inc

contract

Posted on:

Origin:  • 🇺🇸 United States • North Carolina

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Job Level

JuniorMid-Level

Tech Stack

AWSAzureLinuxOpenShiftServiceNow

About the role

  • Provide technical assistance, support, and advice to end users for hardware, software, and systems.
  • Hands-on technical and functional assistance to business and technical users.
  • Provide remote technical and functional assistance to business and technical users.
  • Use ServiceNow for ticket tracking and incident management.
  • Work with Active Directory, Linux, Red Hat OpenShift, AWS, and Azure environments.
  • Operate in a highly dynamic environment with frequently changing priorities.

Requirements

  • Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.
  • Red Hat OpenShift virtualization experience of at least three years (Required: 3 Years).
  • AWS and Azure experience (Required: 2 Years).
  • Understanding of ServiceNow ticket process (Required: 2 Years).
  • Active Directory and Linux experience (Required: 4 Years).
  • Experience working in highly dynamic environment where priorities change constantly (Required: 2 Years).