EDI Support Specialist – Casualty
Sedgwick
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $42,310 - $55,000 per year
Job Level
Mid-LevelSenior
About the role
- Identify, research, resolve, and respond to complex technical EDI issues or questions from internal and external customers
- Escalate issues to the appropriate parties
- Provide status and follow up information to internal or external customers
- Assist in the resolution of support issues to decrease penalty exposure
- Advise and support EDI Support Associates and EDI Support Representatives
- Edit matrix tables and change logs
- Assist in roll-out of state EDI implementations
- Oversee complex EDI troubleshooting
- Train internal colleagues, clients, state representatives and EDI vendors as required
- Create EDI job aids and training materials
Requirements
- High school diploma or GED required
- Associate degree in a computer technology field preferred
- Five (5) years of related experience to include two (2) years of workers' compensation or claims related experience
- Three (3) years of EDI technical experience including interpretation of IAIABC implementation tables or equivalent combination of education and experience required
- JURIS or claims management application experience preferred
- Extensive knowledge of IAIABC Standards
- Excellent oral and written communication skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Ability to create and complete comprehensive, accurate and constructive written reports
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
Benefits
- medical
- dental
- vision
- 401k and matching
- PTO
- disability and life insurance
- employee assistance
- flexible spending or health savings account
- other additional voluntary benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
EDI troubleshootingIAIABC implementation tablesclaims managementmatrix tables editingtraining material creationtechnical issue resolutionanalytical skillsinterpretive skillsperformance competencies
Soft skills
oral communicationwritten communicationorganizational skillsinterpersonal skillsteamworkproblem-solving
Certifications
high school diplomaGEDassociate degree in computer technology