Operations

• Leading, coaching and supporting your team through regular 1:1s and development conversations
• Overseeing payment workflows to ensure service levels are met and continuously improved
• Acting as the subject matter expert and point of escalation for complex queries
• Identifying risks, resolving blockers, and making sure controls and processes are up to date
• Preparing and sharing accurate MI to give visibility of team activity and performance
• Collaborating with colleagues across Operations and the wider business to deliver effective outcomes
• Supporting training and knowledge sharing to build capability across the team
• Driving continuous improvement in how we work and serve our clients

Senior Operations Analyst - Payments

Operations Analyst

Senior Operations Analyst – Transfers

Application Operations Analyst