ScaleSource

Bookkeeping Assistant

ScaleSource

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇩🇴 Dominican Republic

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Salary

💰 $1,200 per month

Job Level

Mid-LevelSenior

About the role

  • Respond promptly and professionally to customer inquiries via phone, email, and text.
  • Address questions, concerns, and requests with accuracy and courtesy.
  • Provide detailed information about products, services, and pricing.
  • Assist customers in scheduling appointments and consultations.
  • Follow a structured script to pre-qualify potential clients.
  • Assess if customers meet the service criteria.
  • Collect relevant client details to support the sales process.
  • Efficiently schedule appointments based on availability and logistics.
  • Use calendar software to maintain an organized system.
  • Communicate appointment details clearly with customers and staff.
  • Assist the sales team with administrative functions.
  • Follow up with sales staff to ensure timely completion of appointments and action items.
  • Use QuickBooks Online for billing, invoicing, payment processing, and data entry.
  • Support Accounts Receivable (AR) and Accounts Payable (AP) processes.
  • Run inventory processes.
  • Create and manage sales orders.
  • Create and manage contracts.
  • Maintain accurate financial and product records.
  • Ensure timely and accurate data entry and reconciliation.
  • Track assigned tasks and follow through to completion.
  • Provide reminders and support to ensure accountability within the team.
  • Compile closed client lists for follow-up.
  • Reach out to clients to request feedback and online reviews.
  • Guide clients through the review process and follow up as needed.

Requirements

  • Proven experience with QuickBooks Online
  • Experience in inventory
  • Experience in bookkeeping, including invoicing, and basic financial reporting.
  • Comfortable creating contracts and sales orders.
  • Tech-savvy with the ability to learn new tools quickly.
  • Highly organized with excellent attention to detail.
  • Strong written and verbal communication skills in both English and Spanish.
  • Background in customer service, administrative support, or sales coordination.
  • Ability to work independently and manage multiple priorities.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
QuickBooks Onlinebookkeepinginvoicingfinancial reportinginventory managementcontract creationsales order managementdata entryappointment schedulingclient follow-up
Soft skills
customer serviceorganizational skillsattention to detailwritten communicationverbal communicationbilingual (English and Spanish)independencetime managementteam accountabilityproblem-solving