Business Operations

• Lead high-priority initiatives from end to end: scoping, research, stakeholder alignment, execution, and iteration.
• Identify gaps & opportunities across functions and partner with functional leads to implement solutions.
• Break down messy, ambiguous problems into clear workstreams, timelines, and ownership.
• Provide the COO with structured thinking, sharp analysis, and clear recommendations under tight timelines.
• Build and run execution rhythms with the COO: weekly leadership reviews, KPI tracking, quarterly and annual planning, and follow-through.
• Draft and refine internal docs, decision memos, and meeting narratives to keep teams aligned and informed.
• Design, implement, and improve processes and tools to drive internal team efficiency.
• Drive continuous improvement through metrics, feedback loops, and pragmatic automation.
• Identify, evaluate, and manage third-party partners required to run the business (software vendors, custodians, legal/finance partners, consultants).
• Negotiate contracts and manage ongoing performance to ensure quality, speed, and cost-effectiveness.
• Use data and qualitative insights to identify opportunities across the organization.
• Build business cases, ROI analyses, and quantitative models to inform prioritization and resource allocation.
• Own and evolve core metrics and reporting to track progress, flag risks early, and drive accountability.

Senior Business Operations Manager

Senior Business Operations Associate

Business Operations Associate

Business Operations Specialist – Japanese Bilingual

Finance, BizOps, Strategy