Director of Rare Disease PSS Strategic Operations
Sanofi
full-time
Posted on:
Location Type: Hybrid
Location: Morristown • Massachusetts, New Jersey • 🇺🇸 United States
Visit company websiteSalary
💰 $172,500 - $249,166 per year
Job Level
Lead
About the role
- Lead operational implementation of the Rare Disease PSS Department's GTM strategy, ensuring alignment with organizational priorities and business objectives
- Identify and execute opportunities for operational innovation, efficiency gains, and process optimization
- Drive operational excellence by implementing best practices, continuous improvement methodologies, and scalable processes with clear milestones and success metrics
- Lead complex, cross-functional projects with competing priorities, managing resources, timelines, and deliverables across multiple workstreams
- Develop and track KPIs and SLAs to measure operational effectiveness, efficiency, and business impact
- Identify and escalate operational risks, challenges, and barriers, proposing mitigation strategies and solutions
- Build and maintain strong relationships with internal stakeholders across Commercial, Medical Affairs, Market Access, Legal, Compliance, and other key functions
- Partner with external stakeholders including healthcare providers, patient advocacy organizations, specialty pharmacies, and payers to compliantly enhance patient support services
- Provide strategic operational support to the Rare Disease PSS Leadership Team, including data analysis, insights, and recommendations
- Develop executive-level reporting and dashboards that highlight operational performance, trends, and opportunities
- Prepare and deliver compelling presentations for leadership reviews, strategic planning sessions, and cross-functional meetings
- Support budget planning, resource allocation, vendor management, and capacity planning decisions
- Design, implement, and optimize operational processes that enhance efficiency, quality, and compliance based on performance data, stakeholder feedback, and evolving business needs
- Evaluate and recommend technology solutions that improve operational capabilities and enable data-driven decision making
- Champion operational and innovation excellence across the PSS department, establishing standards and best practices
- Support development and implementation of launch readiness plans for new products and indications
Requirements
- Bachelor's Degree required; MBA or advanced degree preferred
- 8+ years of progressive experience in pharmaceutical/biotech operations, strategy, project management, or related fields
- 5+ years of experience leading complex, cross-functional projects in a matrix environment
- Demonstrated expertise in project management methodologies, tools, and best practices
- Strong understanding of pharmaceutical commercialization, patient support services, and rare disease dynamics
- Experience developing and implementing operational strategies and frameworks
- Exceptional organizational skills with ability to manage multiple priorities simultaneously
- Outstanding written and oral communication skills, including executive-level presentation abilities
- Strong analytical and problem-solving capabilities with data-driven decision-making approach
- Proficiency in project management tools, MS Office Suite, and data visualization platforms
- Ability to travel as required, approximately 15-20%
Benefits
- high-quality healthcare
- prevention and wellness programs
- at least 14 weeks’ gender-neutral parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementoperational strategydata analysisKPI developmentSLA trackingprocess optimizationbudget planningresource allocationvendor managementoperational excellence
Soft skills
organizational skillscommunication skillsanalytical skillsproblem-solving skillspresentation skillsrelationship buildingstrategic thinkingleadershipcollaborationinnovation
Certifications
Bachelor's DegreeMBAadvanced degree