Samsara

Senior Sales Operations Analyst

Samsara

full-time

Posted on:

Location Type: Remote

Location: Remote • Alaska, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Texas, Virginia, Washington • 🇺🇸 United States

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Salary

💰 $79,432 - $106,800 per year

Job Level

Senior

Tech Stack

SFDC

About the role

  • Partner with our Sales, Sales Ops, and cross-functional leaders to enable Deal Support to scale effectively, including process optimization, process redesign, or development of new process/policies
  • Work closely with business stakeholders to identify, scope, resource, and prioritize strategic projects that improve the Sales experience
  • Develop operational measurements and KPIs to identify business process issues and provide recommendations and solutions to business problems. Identify key opportunities for improvement through quantitative and qualitative insight
  • Work with cross-functional leaders to scope projects, align objectives, and coordinate stakeholders to deliver outcomes aligned with key business objectives
  • Partner with the systems owners used by sellers and internal agents to incorporate feedback and automate workflows by providing business requirements and considerations, conducting UAT testing, and leading communications
  • Drive change management for process improvements within the Deal Execution and Strategy organization, ensuring the team is prepared, supported, and equipped with the necessary resources to adapt to organizational change
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Requirements

  • 3-5 years of experience in a Sales Operations role or experience in similar growth or operations roles in a dynamic environment
  • Ability to drive organizational change by project managing complex, cross-functional initiatives
  • Excellent communication skills with the AVP+ levels of the organization
  • Proficiency in Salesforce.com and the overall sales technology ecosystem
  • Strong organizational skills and business judgment with the ability to handle business and technical projects from end-to-end
  • Experience in Lead to Cash systems and business processes
  • Excellent communication and critical thinking skills to understand sales policies and processes at a company, team and sales rep level
  • Prior demonstration of supporting the roll-out of strategy and implementation of new workflows to large sales organizations
  • Bachelor's degree or higher from a top university; business, finance, economics, business, or engineering focus is a plus; MBA is optional
  • Familiarity with Product Management and/or Six Sigma best practices is a plus, but not required.
Benefits
  • Health benefits
  • Employee-led remote and flexible working.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Sales OperationsProject ManagementProcess OptimizationProcess RedesignOperational MeasurementsKPI DevelopmentChange ManagementLead to Cash SystemsCritical ThinkingBusiness Judgment
Soft skills
Excellent CommunicationOrganizational SkillsCollaborationStakeholder ManagementAdaptabilityProblem SolvingCustomer FocusInclusivityTeamworkGrowth Mindset
Certifications
Bachelor's DegreeMBA