Account Manager

• Own the relationship and performance of a portfolio of customer accounts
• Provide reactive support via phone, email, and in-app messaging
• Execute proactive customer outreach based on lifecycle strategies and defined triggers
• Drive retention, reactivation, and account expansion through structured engagement
• Convert inbound leads and warm accounts into active, high-value customers
• Lead, mentor, and develop a small team of account/support representatives (1–2 people)
• Collaborate with Sales, Product, and Lifecycle teams to align messaging and execution

Account Management Lead

Account Manager – Activation

Junior Account Manager

Junior Key Account Manager

Junior Partnership Manager

Junior Sales & Account Manager