Salesforce

Business Analysis Manager

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: Indianapolis • Colorado, Texas • 🇺🇸 United States

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Salary

💰 $115,600 - $159,000 per year

Job Level

SeniorLead

Tech Stack

CloudSwitching

About the role

  • Execute intake and prioritization frameworks for L2O initiatives
  • Facilitate organizational alignment and decision-making processes
  • Serve as Subject Matter Expert for complex business analysis challenges
  • Own end-to-end delivery of cross-functional transformation initiatives
  • Drive L2O portfolio prioritization and strategic roadmap alignment
  • Lead enterprise-wide process optimization with measurable business outcomes
  • Rapidly pivot between strategic initiatives while maintaining quality and stakeholder alignment
  • Navigate ambiguous requirements by synthesizing incomplete information into actionable insights
  • Manage multiple concurrent projects across diverse functional areas with competing priorities
  • Adapt communication and approach based on real-time organizational changes and emerging business needs

Requirements

  • 7+ years of Business Analysis experience with proven track record of leading complex, enterprise-wide initiatives
  • Demonstrated experience presenting to and influencing senior leadership
  • Proven ability to own and drive strategic projects end-to-end with measurable business impact
  • Experience with Agentforce or similar agentic platforms
  • Advanced stakeholder management skills across all organizational levels, from technical teams to C-suite executives
  • Strategic thinking combined with tactical execution excellence - ability to "zoom" between big picture strategy and granular implementation details
  • Proven track record of driving organizational change and transformation initiatives
  • Proven ability to thrive in ambiguous environment with incomplete information
  • Demonstrated success managing multiple high-priority initiatives simultaneously with frequent context switching
  • Proven track record of success in high-ambiguity, rapidly changing environments
  • Demonstrated ability to context-switch efficiently between strategic and tactical work
  • Experience managing competing priorities with grace under pressure
  • Expert-level Salesforce platform knowledge with deep understanding of enterprise architecture and business process optimization
  • Portfolio and program management experience in technology organizations
  • Proven success in facilitating organizational alignment and decision-making processes
  • Exceptional communication skills with ability to adjust messaging strategically for different audiences and contexts
  • Salesforce certifications in Administrator and Sales Cloud Consultant
Benefits
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Business AnalysisProject ManagementProcess OptimizationStrategic Roadmap DevelopmentEnterprise ArchitectureSalesforcePortfolio ManagementProgram ManagementChange ManagementData Analysis
Soft skills
Stakeholder ManagementStrategic ThinkingTactical ExecutionCommunicationOrganizational AlignmentDecision-MakingAdaptabilityInfluencingContext SwitchingProblem Solving
Certifications
Salesforce AdministratorSalesforce Sales Cloud Consultant