
Expert Agent Builder, Forward Deployed Engineering
Salesforce
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Maryland, Texas, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $184,000 - $384,100 per year
Job Level
SeniorLead
Tech Stack
AngularBigQueryCloudJavaJavaScriptPythonReact
About the role
- Define Agentic Architecture: Design, architect, and hands-on develop the most difficult and bespoke agentic AI solutions that leverage the full power of the Agentforce platform and integrate with complex enterprise systems to solve critical customer challenges
- Build and Deploy Agent Systems: Apply extensive hands-on experience to integrate Large Language Models (LLMs) and expertly utilize agent-building and orchestration frameworks (e.g., Agentforce, LangChain, LlamaIndex) to implement and deploy complex agent-based solutions
- Lead Engineering Best Practices: Master our development process, culture, and code base, then define, improve, and enforce engineering best practices for code quality, scalability, and security across all deployed agentic solutions
- Drive Platform Customization: Utilize significant direct experience with the Salesforce platform to perform advanced configuration, customization, and complex development necessary to support and integrate agentic solutions
- Develop Data & Integration Solutions: Design strategic data models and build efficient processing pipelines to ensure data is ready, optimized, and secure for advanced AI applications
- Proactively Remove Technical Blockers: Identify, analyze, and directly resolve the most complex technical challenges during all phases of solution delivery, serving as the ultimate go-to expert for advanced agent orchestration and intricate data integration issues
- Drive Agentforce Innovation: Become the foremost expert in our innovative Agentforce platform, leading the development of custom intelligent agents and influencing future product enhancements based on deep field insights
- Undertake Continuous Learning: Maintain expertise in the latest AI advancements, both within the company and the wider industry, and proactively seek opportunities to integrate this knowledge for product and process innovation
Requirements
- 8+ years of experience in a hands-on, end-to-end delivery role for high-quality, scalable production solutions
- Strong background in Computer Science or a related engineering discipline
- Expert-level proficiency in one or more programming languages (e.g., Java, Apex, JavaScript, Python)
- Deep knowledge of object-oriented programming and databases
- Experience building applications with modern web component frameworks like React, Angular, or LWC
- Extensive hands-on experience building and deploying solutions with AI/LLM technologies, including: Integrating LLMs and applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex)
- Developing custom agentic frameworks and systems
- Deep understanding of machine learning and natural language processing
- Expertise in prompt engineering, advanced RAG (Retrieval-Augmented Generation) strategies, and defining/automating rigorous evaluation and testing frameworks for LLM outputs and agentic workflows
- Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery)
- Proven experience in automated testing, including unit and functional testing, and the ability to develop test strategies and design automation frameworks
- Excellent interpersonal skills with the ability to collaborate effectively with people from various backgrounds and levels of expertise
- Track record of innovation and problem solving to find creative technical solutions to new and unforeseen business problems
- Ability to travel 30% of the time, as needed to customer sites
Benefits
- time off programs
- medical, dental, vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
agentic architecturelarge language modelsobject-oriented programmingdata modelingmachine learningnatural language processingprompt engineeringautomated testingadvanced AI orchestration frameworksweb component frameworks
Soft skills
interpersonal skillscollaborationinnovationproblem solving