Saint Cyr Partners

Appointment Setter

• Respond to inbound leads quickly
• Call, text, email, and follow up using Go High Level CRM system
• Qualify customers (size, budget, timeline)
• Set and confirm showroom appointments
• Maintain clean notes and follow workflow processes
• Meet weekly appointment and show-rate goals

Showroom Appointment Setter – BDC Representative, Hot Tub

Customer Support

• Handle incoming phone calls, text messages, email, social media inquiries, and review site messages.
• Schedule service calls for technicians
• Accurately add customer information in Service Titan CRM software.
• Route nonservice job phone calls to appropriate team member.
• Make appointment confirmation calls.
• Make follow-up “Happy Calls” to ensure a great customer experience after job completion.

Showroom Appointment Setter – BDC Representative, Hot Tub

Customer Service Representative