Ecommerce

• Oversee the overall success of partner ecommerce websites within the assigned portfolio
• Elevate the service offering through fast-paced, action-oriented testing and best practice development with a constant focus on growth through traffic, conversion rate, and average order value
• Coach an assigned team of account managers in delivering results for our partners and developing and meeting forecasted targets
• Meet with partners regularly, manage the overall ecommerce partner relationship, and serve as the escalation point for complex partner needs
• Maximize revenue through diligent management of on-site merchandising and campaigns across internal and external owned and operated channels
• Influence buying, stock management, and merchandising decisions through analytics expertise
• Consistently improve the customer journey and optimize the conversion rate throughout the websites through close collaboration with the design and development teams
• Manage relationships with third party application providers to ensure effective utilization of tools tailored to partner websites
• Monitor performance of the websites and report through development and refinement of KPIs
• Work directly with the marketing department leads to pilot new marketing tactics, expand our supported channels and provide our partners with industry leading marketing capabilities
• Analyze performance marketing efforts such as CRM, PPC, SEO, Display, and Affiliates
• Support Senior Ecommerce Trading Director in the setting of the roadmap and delivery of new features on the eCommerce websites and creation of strategies to drive and convert traffic in order to maximize revenue against commercial targets
• Maintain a strong market knowledge of sector rivals and trends to influence the delivery of the best and most profitable offering on the websites
• Lead change and adapt service offerings to the dynamic needs of our partners; familiarity with sports a plus
• Summarize results, challenges, and opportunities, and communicate up to senior leadership
• Other duties and projects as assigned and directed by the Senior Ecommerce Trading Director

Ecommerce Trading Director

Head of Ecommerce Operations

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Business Development Manager, eCommerce