IT Infrastructure, Support and Governance Analyst
Sabiá Administração
full-time
Posted on:
Location Type: Hybrid
Location: Pompéu • Brasil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develop and implement the Information Security Plan aligned with the needs of the betting business;
- Support the creation of policies, controls and best practices for data protection, access management and handling of sensitive information;
- Monitor risks, vulnerabilities and compliance;
- Build and manage the IT Service Catalog, defining workflows, SLAs and support levels;
- Structure and maintain IT Asset Management, covering inventory, lifecycle, traceability and proper disposal;
- Create and administer Contract Management for the area (software, terms of use, licenses, technical support, etc.);
- Manage company system environments and access, ensuring governance, appropriate permissions and security;
- Provide support to employees in resolving issues related to equipment, networks, access and corporate tools;
- Perform basic maintenance of equipment (laptops, peripherals, networks);
- Support the organization, documentation and continuous improvement of the IT infrastructure;
- Monitor internal system performance, recommend adjustments and capacity forecasts.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, Networks or related fields.
- Experience in infrastructure, IT support and access governance.
- Knowledge of information security.
- Experience with IT asset and contract management.
- Familiarity with networks, VPNs, operating systems (Windows/Mac).
- Ability to structure processes and documentation.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
information securityIT asset managementcontract managementdata protectionaccess managementnetwork managementVPNsoperating systemsmonitoring riskscompliance
Soft skills
problem solvingprocess structuringdocumentationcontinuous improvementorganizational skills
Certifications
Bachelor’s degree in Information TechnologyBachelor’s degree in Computer ScienceBachelor’s degree in Information SystemsBachelor’s degree in Networks