Business Analyst

• Lead technical delivery for Enterprise Marketing projects using Agile methodologies (Scrum/SAFe), ensuring alignment across the Agile Release Train (ART).
• Partner with RTE/STE, Scrum Masters, Product Owners, Business Analysts, Developers, Architects, and global teams to ensure clear communication, alignment, and accountability throughout the delivery lifecycle.
• Collaborate with POs and stakeholders to define project scope, objectives, acceptance criteria and deliverables, ensuring alignment with PI planning and feature delivery goals.
• Facilitate Agile ceremonies including daily scrums, PI Planning, iteration planning, system demos, retrospectives, inspect & adapt workshops, and grooming sessions.
• Gather and analyze business requirements and translate needs into detailed technical specifications with clear user stories, features, and acceptance criteria in Azure DevOps and obtaining requirements sign-off from requesting business partners.
• Provide subject matter expertise on AEM capabilities, best practices, and limitations to guide solution design that aligns with business goals and objectives.
• Work closely with developers and IT teams to configure, customize, and integrate AEM components, workflows, templates and resolve their problems.
• Create and maintain detailed documentation including functional/non-functional specifications, designs, backlog prioritization, and user guides, and supporting the feature intake process for new or functional enhancements.
• Own and manage the release calendar, coordinating end-to-end AEM release planning, execution, and monitoring in alignment with business priorities and sprint cadence.
• Lead release readiness reviews, go/no-go meetings, change management processes, best practices, CAB documentation, retrospectives, and enforce governance across release cycles to ensure compliance, quality, and speed.
• Collaborate with DevOps and engineering teams to optimize CI/CD pipelines, automated deployments, rollback strategies, regression, and performance testing are integrated into the release process for AEM environments.
• Own and continuously improve AEM release processes through documentation, automation, and release tracking in close partnership with RTE/STE.
• Lead and coordinate QA, UAT, and go-live activities to ensure reliable and timely delivery of enterprise-scale AEM releases.
• Monitor and report team progress, metrics (velocity, burn-down charts), manage risks, and dependencies, and mitigate impediments across teams.
• Demonstrated ability to work independently, maintain a high level of attention to detail, and thrive in high-pressure, continuously changing environments.
• Contribute to building a high-performing team by fostering continuous improvement, resolving conflicts, promoting a culture of feedback loops, and innovation, and ensuring a collaborative team environment.
• Provide mentorship and coaching to junior team members.

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