Director

• Support of capture teams to include concept of support development
• Introduction of sustainment capabilities into a capture
• Identifying and developing integrated sustainment solutions to support a capture
• Management of New Business Investment (NBI) resources
• Conducting market assessments
• Customer relationship management development
• Execution of capture strategies for external aftermarket sustainment opportunities
• Be accountable for relationships and interactions with internal Raytheon program managers, US Government agencies, and international customers
• Work closely with other Requirements and Capabilities colleagues, international country teams, RTX Business Units, Raytheon Functional Partners, Life Cycle Engineering, Product Support
• Act as the aftermarket sustainment expert on Air Force and Missile Defense Agency Radar products
• Establish relationships with Raytheon program management leadership, U.S. Air Force logistics / maintenance leaders, and international sustainment customer decision makers
• Develop and implement internal and external customer contact plans
• Capture key customer and competitive knowledge and share it across the organization
• Analyze customer information associated with product sustainment and develop customer hot buttons and key performance parameters
• Conduct internal and external customer briefings
• Lead and support internal Raytheon Gate Reviews
• Collaborate with RTX Global Government Relations (GGR) at the Federal, State/Local on Public Policy

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