Product Designer

• Define and execute a multi-market design & research strategy across customer-facing products and internal systems.
• Build and scale DesignOps and ResearchOps (processes, tools, panels, experiment cadence) to accelerate learning and impact.
• Hire, develop, and mentor Product Designers & UX Researchers; foster a culture of feedback, collaboration, and continuous growth.
• Ensure customer insights and usability testing are deeply embedded into product development.
• Partner cross-functionally with Product, Engineering, Analytics, and Operations to shape product strategy and define success metrics (CES, conversion, retention, task success).
• Act as a cross-functional leader — removing roadblocks, resolving conflicts, and ensuring timely delivery of key initiatives.
• Represent design & research both internally and externally, championing learning, outcomes, and craft excellence.

Head of Product Design

Product Design Intern

Product Designer – Service Design

UX Lead – External and Scientific Engagement

LDC Solution Design Manager