Program Manager

• Develop and implement a global framework for partner delivery and partner focus on Services by collaborating with Portfolio leadership and regional sales and delivery teams.
• Partner with Portfolio and regional leadership to define and execute strategies that enable consistent partner delivery across regions.
• Drive alignment between global Services objectives and regional execution plans to ensure scalability and effectiveness.
• Build enablement programs for Customer Success and partner organizations to strengthen service delivery capabilities.
• Support implementation of partner-focused services sales enablement and growth plans.
• Collaborate with Regional Business Leads and Portfolio teams to deliver enablement and execution through the channel.
• Lead initiatives to grow Lifecycle Services globally, including transactional services (Remanufacture, Exchange, Repair, Field Services, Training) and ARR offerings (ISA, PMA, TC, etc.).
• Collaborate with Sales Enablement, Marketing, Sales Operations, Customer Care, Services Delivery, and Customer Success to accelerate partner-driven growth.
• Enable regions and partners to execute commercial programs and deliver above-plan growth.
• Support and drive implementation of major LifecycleIQ Services initiatives globally.

Global Channel Services Program Manager

Senior Program Manager, Business Banking

Program Manager, Sales

Residential Program Director

Program Director