RiskCheck

EHS Account Coordinator

RiskCheck

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • 🇨🇦 Canada

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Salary

💰 CA$45,000 - CA$50,000 per year

Job Level

Mid-LevelSenior

About the role

  • In collaboration with the Account Manager, providing ongoing assistance to address the assigned client accounts needs and their day-to-day management.
  • Maintaining the internal and Client system database up to date and current with the Client information and annual Audit findings.
  • Ongoing monitoring of the clients' compliance status on the online system, conducting trend analysis of client portfolios and report on findings.
  • Overseeing the new client user's onboarding on the RiskCheck Connect interactive platform and conducting online client training.
  • Respond to client health and safety inquiries and comments regarding RiskCheck assessments or system questions.
  • Provide mentorship or system training when needed to clients who need assistance with day-to-day use of the system.
  • Ensuring the questions or concerns from the clients are addressed by liaising between the clients, the consultants and the Business Development team.
  • Address any internal request from the RiskCheck EHS group or the Business Development team regarding client information, compliance status, or perform trending analysis on request.
  • Accurately process audit reports by loading key data onto the system and submitting the final reports to the clients.
  • Monitoring the clients' system usage and compliance status on the online system, conducting trend analysis of client portfolios and report on findings.
  • Maintaining the client portfolio database management systems to ensure they remains accurate, including the management of client user access and contact information.
  • Ensure the new client accounts or assets are properly built on the system and oversee their onboarding.
  • Update internal trackers with real-time updates on the report status updates
  • Participate in management meetings or client meetings when required.
  • Other duties as assigned

Requirements

  • Post-secondary education, preferably a degree or diploma in Health & Safety and/or related courses preferred
  • Proven ability to build and maintain positive professional relationships
  • Experience with SharePoint preferred
  • Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
  • Client relations / portfolio management support experience in an office/administrative setting (3 years)
  • Past exposure to database management and data processing
  • Strong client service orientation with a commitment to delivering high-quality support
  • Excellent attention to detail and organizational skills
  • Clear and confident communicator, with a professional telephone manner
  • Resilient and focused, with the ability to manage multiple tasks and priorities
  • Proactive problem-solving mindset with a focus on finding practical solutions
Benefits
  • Hybrid/Work from home (combination of home and in office 2x per week)
  • Competitive salary
  • Various paid time off (PTO) such as paid vacation, paid illness days, birthday off with pay, paid personal days, paid volunteer time off, etc.
  • Comprehensive group benefits package
  • Virtual Health and Wellness and EFAP program
  • Professional development and growth opportunities
  • Relaxed and supportive work environment
  • Work/life balance
  • Company social events (remote and in-person)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
database managementdata processingtrend analysisclient portfolio managementaudit report processing
Soft skills
client service orientationattention to detailorganizational skillscommunication skillsproblem-solving
Certifications
degree in Health & Safetydiploma in Health & Safety