Director, IT
Riot Games
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Texas • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
CloudCyber Security
About the role
- Lead and manage all technology operations, ensuring systems and services meet established goals and support organizational strategy.
- Develop and implement IT policies, standards, and systems; identify needs for upgrades or new solutions and make strategic recommendations to executive leadership.
- Oversee the configuration, performance, and lifecycle of all IT infrastructure and applications (on‑premises, cloud, security, LAN/WAN, and mobile), including regular maintenance, monitoring, performance tuning, and patching.
- Direct enterprise‑wide IT initiatives, including strategy analysis, due diligence, and major projects; ensure timely execution of deliverables.
- Manage internal IT staff and external vendors/contractors; build and lead a high‑performing team through coaching, mentorship, and clear direction.
- Ensure robust system security and compliance by enforcing security standards and policies, managing access, conducting risk assessments, monitoring for suspicious activity, and remediating identified threats.
- Establish and maintain disaster recovery and business continuity plans, ensuring systems and processes are documented, tested, and improved as needed.
- Drive user adoption and effective use of technology by developing documentation, training users, communicating system changes, and serving as an advisor and advocate for technology solutions across the business.
- Evaluate IT infrastructure, applications, and services to identify opportunities to improve performance, reduce risk, and optimize capital and operating costs.
- Provide regular operational, service desk, infrastructure, security, compliance, and KPI reporting to executive management.
- Assist as needed with complex troubleshooting and resolution of high‑impact technical issues to ensure system availability, integrity, and reliability.
Requirements
- Proven experience as an IT Director or similar senior technology leadership role.
- BS/BA in Computer Science, Engineering, or a related field required; MS/MA is a plus.
- Certifications or proven experience in cybersecurity.
- Experience as a System Administrator or in a similar hands‑on technical role.
- Extensive, hands‑on experience in the design, development, and implementation of various IT systems.
- Experience operating in a demanding environment with a strong internal and external customer service focus.
- Operational leadership experience in a fast‑growing and dynamic environment.
- Knowledge of SoX controls, policies, and procedures.
Benefits
- Competitive salary commensurate with experience
- 401k plan with company matching
- Great medical, vision, and dental plans to choose from
- Long-term and Short-term disability
- Additional benefit options (Employee Assistance Program, Pet Insurance, and more)
- Flexible Spending Accounts
- A fun company culture with tremendous growth opportunities!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT policy developmentsystem configurationperformance tuningdisaster recovery planningbusiness continuity planningcybersecuritysystem administrationIT infrastructure designtechnical troubleshootingKPI reporting
Soft skills
leadershipcoachingmentorshipcommunicationstrategic thinkinguser adoption facilitationteam buildingcustomer service focusproblem-solvingrisk assessment
Certifications
cybersecurity certificationBS in Computer ScienceBA in EngineeringMS in Computer ScienceMA in Engineering