Client Executive, Legal Services
Ricoh UK
full-time
Posted on:
Location Type: Remote
Location: Remote • District of Columbia, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $120,000 per year
Job Level
SeniorLead
About the role
- Build and maintain trusted partnerships with senior law firm leaders.
- Maintain detailed relationship maps for each client, identifying key stakeholders, engagement history, and influence levels to inform strategy and outreach.
- Brings thought leadership to the client engagement and uses collaboration to build trust, confidence and influence.
- Gain sound understanding of clients’ business challenges and goals by conducting effective client engagements.
- Lead business planning process in partnership with the client with a specific focus on account level planning.
- Drive profitable growth in assigned account(s) through valuable customer engagements, contract retention and expansion, and addition of services.
- Proactively engages and aligns additional sales, operations and SME resources aligned to client initiatives.
- Clearly articulates Ricoh’s position in the industry and value to the client.
- Builds relationships inside the organization, account retention and expansion, and manage the day to day sales activities.
- Strives to understand and manage the customer's approval process through sponsors.
- Meet or exceed revenue and gross profit expectations.
- Leverages CRM to enter/track all sales data and activities daily.
- Performs other duties as assigned.
Requirements
- Bachelor’s degree or equivalent experience in the Legal Industry.
- Experience with workflow redesign, process automation, and technology integration.
- Experience working with executive level leaders in the NLJ 350.
- 10+ years account management experience specifically in the Legal Industry.
- Experience growing services.
Benefits
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
workflow redesignprocess automationtechnology integrationaccount management
Soft skills
relationship buildingcollaborationthought leadershipcommunicationstrategic planning
Certifications
Bachelor’s degree