Resilinc

Learning Content, Digital Adoption Specialist

Resilinc

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Play a key role in driving product adoption and customer enablement through high-impact, multi-modal learning content.
  • Leverage learning science, creative storytelling, and AI-enhanced content workflows to produce compelling in-platform, micro-learning, and video experiences.
  • Blend instructional design sensibility with a digital adoption mindset.
  • Support the LMS and certification programs to ensure cohesive learning journeys across all modalities.

Requirements

  • Bachelor’s degree in Instructional Design, Educational Technology, Communications, or a related field.
  • Experience working with SaaS or AI-powered products.
  • Basic media editing experience.
  • 2+ years of experience in learning content development, customer education, or digital adoption.
  • Proven ability to produce multi-format content — video, in-app guidance, quick reference visuals, and micro-learning modules.
  • Demonstrated experience using AI-based tools for content ideation, drafting, and localization.
  • Understanding of product adoption metrics and learning analytics.
  • Familiarity with digital adoption platforms and LMS systems.
  • Strong written, visual, and storytelling skills, with attention to detail and accessibility.
  • Experience collaborating cross-functionally with product, engineering, and marketing teams.
  • Experience designing or integrating learning agents, chatbots, or virtual tutors for training and onboarding.
  • Familiarity with prompt engineering for LLM-based learning interactions.
  • Experience supporting certification or learning pathways in an LMS.
  • Knowledge of SCORM/xAPI standards.
Benefits
  • Full-stack benefits for health, wealth and wellbeing to keep you thriving.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
instructional designlearning content developmentmedia editingAI-based toolsproduct adoption metricslearning analyticsdigital adoption platformsLMS systemsSCORMxAPI
Soft skills
storytellingattention to detailaccessibilitycollaborationcommunication
Certifications
Bachelor’s degree in Instructional DesignBachelor’s degree in Educational TechnologyBachelor’s degree in Communications