Remote

Senior IT Operations Engineer

Remote

full-time

Posted on:

Origin:  • 🌎 Anywhere in the World

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Salary

💰 $37,450 - $84,250 per year

Job Level

Senior

Tech Stack

MacOS

About the role

  • Elevate IT support and system management to world-class standards for a remote SaaS environment.\n
  • Lead IT infrastructure strategy, focusing on scalability, security, and performance.\n
  • Enhance SaaS estate (Google Workspace, Notion, Slack, Okta) and macOS fleet management.\n
  • Mentor junior engineers and foster continuous learning.\n
  • Lead tool selection and implementation aligned with Remote's long-term vision.\n
  • Collaborate with cross-functional teams to align IT operations with company objectives.

Requirements

  • Proven experience in a senior IT operations role, with a track record of improving IT infrastructure and end-user support.\n
  • Expert knowledge of macOS environments, SaaS platform administration, and security compliance.\n
  • Strong leadership skills, with the ability to mentor and guide a team through complex projects and challenges.\n
  • Excellent problem-solving abilities, capable of strategic thinking and innovation.\n
  • Exceptional communication skills, fluent in English, with the ability to articulate technical concepts to a non-technical audience.\n
  • Experience in remote work environments is highly valued.