Remote

Lead Employee Experience Partner

Remote

full-time

Posted on:

Origin:  • 🌎 Anywhere in the World

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Salary

💰 $55,250 - $124,300 per year

Job Level

Senior

About the role

  • Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.\nWe encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.\nIf you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!\nWhat this job can offer you: \n
  • Design and optimize global People processes (onboarding, mobility, offboarding, etc.) to reduce friction and improve quality and consistency.\n
  • Drive automation and tooling improvements to eliminate manual work, reduce response time, and increase scalability across the People team.\n
  • Partner with Product, Engineering, and IT to evolve internal infrastructure, HR platforms, and cross-functional workflows supporting employee lifecycle events.\n
  • Lead complex projects and act as an escalation point for ambiguous or cross-functional operational challenges.\n
  • Enable internal team maturity through documentation, knowledge management, and implementation of best practices.\n\n2025 Focus Areas\n
  • Build and implement automations across top-volume service requests (e.g., reporting line changes, time off, contract updates).\n
  • Redesign onboarding and mobility workflows to improve employee clarity and operational handoffs.\n
  • Establish a self-service documentation library to reduce inbound volume and increase knowledge accessibility.\n
  • Partner with Product to evolve internal employee support tooling and reduce friction in cross-functional handoffs.\n\nKey Performance Metrics\n
  • Process improvement velocity: # of workflows redesigned, documented, or automated per quarter\n
  • Operational efficiency: Reduction in manual touchpoints, duplicated work, or turnaround time across People Ops tasks\n
  • Tool and platform adoption: % of People team enabled on key tools and workflows\n
  • Employee experience impact: CSAT / feedback scores on People interactions and lifecycle moments\n
  • Knowledge accessibility: Reduction in repeated inquiries due to clearer documentation and support resources

Requirements

  • Experience in People Operations or HR in a global, fast-scaling environment, with a proven track record of optimizing processes and improving employee experience.\n
  • Strong process design skills: ability to map, redesign, and document workflows for scalability and clarity.\n
  • Proficiency with automation and HR technology (e.g., HRIS, ticketing systems, workflow automation tools such as Zapier, Workato, or native platform automations).\n
  • Analytical mindset with the ability to interpret data and translate insights into operational improvements and measurable results.\n
  • Project management expertise: comfortable leading cross-functional initiatives from scope definition to delivery, with clear milestones and outcomes.\n
  • Excellent stakeholder management skills: including the ability to partner effectively with Product, Engineering, IT, and other internal teams.\n
  • Strong written and verbal communication skills, particularly in creating clear, accessible documentation for global audiences\n
  • Comfort with ambiguity and problem-solving: skilled at navigating complex, unclear situations and creating structure.\n
  • Bonus: Experience in a fully remote, distributed environment and familiarity with asynchronous communication best practice