Product Manager

• Lead Product Roadmap & Execution
• Owning one or more key product features within the Drug Information portfolio, guiding them from concept through delivery and adoption.
• Translating qualitative and quantitative customer insights into clear product requirements and prioritized roadmaps.
• Prioritizing product backlog, ensuring backlog is transparent and understood by stakeholders.
• Working closely with product development on execution of backlog items to ensure deliverables meet requirements.
• Partnering closely with Technology, Content, Commercial, and Clinical teams to deliver product releases that meet quality, usability, and performance standards.
• Responding to customer support issues and enhancement requests.
• Ensuring compliance with regulatory and data integrity requirements relevant to drug information systems.
• Customer Focus & Market Insight
• Engaging directly with pharmacists, clinicians, and health IT customers to deeply understand their workflows, challenges, and emerging needs.
• Maintaining awareness of market trends, competitive dynamics, and regulatory changes shaping the drug information landscape.
• Segmenting customers and identify opportunities to tailor product features for specific user groups or markets.
• Drive Strategy and Measurable Impact
• Supporting the development of product vision and strategy aligned with Elsevier’s Clinical Solutions objectives.
• Using data-driven insights and KPIs to track adoption, engagement, and customer value.
• Developing and communicate business cases for investment, grounded in commercial and clinical impact.
• Cross-Functional Collaboration
• Working with Product Marketing and Commercial teams to prepare go-to-market materials and enable successful launch and adoption of new features.
• Collaborating with internal stakeholders across Technology, UX, Operations, and Customer Success to ensure smooth execution and continuous improvement.
• Serving as a key liaison for feedback loops—both gathering insights from customers and sharing product direction internally.

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