Vice President, NOAM Sales, Medical Education
RELX
full-time
Posted on:
Location Type: Remote
Location: Remote • Kentucky, Montana, New Jersey, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $128,500 - $238,800 per year
Job Level
Lead
About the role
- Develops and implements optimal sales and academic success strategies, organizational structure, sales quotas, incentives, and overall business plans to achieve revenue targets while maximizing market penetration and customer satisfaction (CSAT).
- Translates business strategy into measurable objectives and key results (OKRs) and opportunity pipelines while overseeing budgets and delivering consistent, accurate, and clear OKR tracking.
- Drives excellence in opportunity pipeline and sales analytics to inform forecasting models and financial performance.
- Drives a commercial edge by prioritizing customers and cultivating C-level customer relationships based on market segmentation and opportunity potential, and leverages customer relationships for the purpose of expanding Elsevier’s market reach.
- Identifies underperforming institutional customers and leads improvement strategies for reaching growth and market-share potential.
- Builds and optimizes academic success operations to support customers at-scale while driving upsells, increase platform usage and renewal rates, and grow customer acquisitions by improving sales productivity.
- Captures and communicates customer insights as the ‘voice of the customer’ to inform product roadmaps, pricing and go-to-market strategies.
- Enables winning teams by attracting, developing, and retaining world-class B2B SaaS sales talent.
- Ensures hiring practices drive success with strong business acumen, customer focus, and behaviors that align with organizational culture.
- Motivates and energizes highly engaged sales professionals who perform strongly, create and capture customer value, grow the business, and achieve revenue targets while driving accountability across the team.
- Develops customer-centric and agile sales culture focused on quantitative results.
- Drives the utilization of data, sales analytics, and business-intelligence insights to inform decisions, increase sales productivity and effectiveness, and identify performance-improvement opportunities.
- Partners with commercial and marketing to develop and execute robust GTM and sales strategies that focus on increasing revenue, optimizing market share, and being the trusted partner to our customers.
- Leads and participates in cross-functional teams to evaluate and optimize the sales process, customer experience, account profitability, and the alignment between sales and business operations.
- Serves as a spokesperson in the market by demonstrating Elsevier’s deep knowledge in medical education, building our brand, and increasing our share of voice.
- Ensure our people have the capability to translate Elsevier’s thought leadership into relevant insights and sales wins with clients.
Requirements
- Have 10+ years of growth experience with proven success leading B2B and B2B2C sales teams
- Have industry experience in SaaS platforms and enterprise solutions within the higher education and/or healthcare sectors; medical education experience is preferred but not required.
- Possess significant experience with Customer Relationship Management (CRM) platforms, preferably Salesforce.
- Bachelor’s degree is required; healthcare/medical education background is a plus.
Benefits
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales analyticsOKR trackingforecasting modelscustomer insightssales productivityperformance improvementB2B salesB2B2C salesGTM strategiesdata utilization
Soft skills
customer focusleadershipteam motivationorganizational culture alignmentcommunicationcustomer relationship cultivationstrategic thinkingcross-functional collaborationtalent developmentagility