Vice President

• Define and execute the regional business plan, balancing operational excellence with long-term growth strategies.
• Own and develop the five-year business development pipeline, cultivating new opportunities while ensuring existing client retention.
• Represent the company as a visible leader in the municipal and institutional market, enhancing the organization’s reputation with city partners, universities, institutions, and community stakeholders.
• Serve as a recognized thought leader in the parking and mobility industry by actively contributing to and participating in industry associations, conferences, and forums.
• Provide full P&L ownership for the region, meeting revenue attainment, expense management, and profitability goals.
• Establish and maintain compliance with all company policies, contractual obligations, and audit/safety standards across the region.
• Determine the optimal operating structure for the region, ensuring efficiency, consistency, and scalability.
• Serve as the executive-level liaison for municipalities, universities, institutions, and community partners, ensuring client satisfaction and long-term relationships.
• Build trust through transparency, accountability, and consistent delivery of best-in-class service standards.
• Identify and address client needs proactively, positioning the company as a strategic partner in municipal mobility solutions.
• Mentor, coach, and develop regional leaders (Directors, Managers, and Territory Managers) to build strong, accountable teams.
• Instill a culture of continuous improvement, professional development, inclusion, and operational excellence across all levels of the organization.
• Make strategic decisions on staffing, including hire/fire authority for senior team members, to ensure the right leadership is in place.
• Champion a people-first approach that prioritizes exceptional service to customers, clients, and internal teams.
• Set measurable standards of performance for service delivery and hold teams accountable to achieving them.
• Model the company’s values and expectations as a respected leader both internally and externally.

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