Regeneron

Senior Manager, Global SSU Business Services

Regeneron

full-time

Posted on:

Location Type: Hybrid

Location: Dublin • 🇮🇪 Ireland

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Salary

💰 $132,400 - $216,000 per year

Job Level

Senior

Tech Stack

PythonSQLVault

About the role

  • Ensure that SSU tools and systems are effectively supporting business operations and meeting team needs.
  • Work closely with stakeholders to identify opportunities for improvement and ensure tools are aligned with organizational goals.
  • Coordinate updates and enhancements to existing tools to improve workflows and address evolving business needs.
  • Provide guidance and support to the SSU team in using tools effectively, helping resolve any challenges they encounter.
  • Collaborate with SSU leadership and teams to identify gaps, challenges, and inefficiencies in current processes.
  • Gather requirements and feedback from stakeholders to prioritize tool and system development efforts, ensuring alignment with SSU objectives.
  • Use creativity and problem-solving skills to design and propose innovative tools and solutions that address business needs and improve process efficiency.
  • Partner with GDIT, DADs teams, or other relevant departments to develop and implement new tools and systems that drive operational excellence.
  • Ensure new solutions are scalable, user-friendly, and aligned with SSU goals and industry standards.
  • Maintain and improve existing SSU reports, ensuring data accuracy, relevance, and actionable insights.
  • Develop new reporting mechanisms to support data-driven decision-making and process optimization.
  • Serve as the primary point of contact between SSU and technical teams, ensuring clear communication of requirements, timelines, and priorities.
  • Facilitate training and user adoption for new tools and systems within the SSU team, fostering a culture of continuous improvement.
  • Drive continuous improvement by proactively shaping Veeva solutions and other Regeneron tools to create strategies to align with evolving industry standards and regulations, ensuring sustained compliance and strong operational performance.
  • Stay updated on industry trends and emerging technologies relevant to SSU operations, recommending enhancements to tools and processes to ensure efficiency and effectiveness.
  • Lead and support meetings, sending meeting invites, setting agenda, creating minutes, and following up with actions with cross-functional teams, as required.
  • Present to the Regeneron Steering Committee and request endorsement of system enhancements, as needed.
  • Manage, mentor, train and support other members of the team as required.
  • May require up to 25% travel.

Requirements

  • A minimum of a Bachelor's degree and 8+ years of relevant clinical trial experience is required.
  • Relevant experience with Clinical Trials, documents, and responsibilities internal and external to the Sponsor.
  • Relevant experience or familiarity with Veeva Vault Clinical modules and existing functionality.
  • Subject Matter Expertise in CTMS, TMF, and Organization/Person Profile Management.
  • Ability to communicate complex issues to internal and external partners driving effective decision-making is required.
  • Ability to prioritize multiple important tasks and maintain high quality of work and appropriately communicate items that could impact timelines or quality is required.
  • Detail oriented collaborator with demonstrated ability to adapt to change is required.
  • Proven experience in a multi-disciplinary environment is required.
  • Cross-functional Coordination Skills - ability to collaborate within own department/function as well as across departments to resolve issues is required.
  • Problem Solving / Decision-making - takes an active role in analyzing and synthesizing problems and issues is required.
  • Risk Management Skills - evaluating risks based on thorough business analyses is required.
  • Project Management - ability to take a leadership role in managing projects is required.
  • Advanced Excel skills (e.g., pivot tables, complex formulas, macros) are required.
  • Fundamental understanding of programming concepts (e.g., SQL, Python, or similar) is preferred.
  • Management of direct reports is preferred.
Benefits
  • health and wellness programs (including medical, dental, vision, life, and disability insurance)
  • fitness centers
  • 401(k) company match
  • family support benefits
  • equity awards
  • annual bonuses
  • paid time off
  • paid leaves (e.g., military and parental leave)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Veeva Vault Clinical modulesCTMSTMFProject ManagementAdvanced ExcelSQLPythonData analysisReporting mechanismsProcess optimization
Soft skills
CommunicationCollaborationProblem SolvingDecision-makingRisk ManagementDetail orientedAdaptabilityLeadershipMentoringContinuous improvement