Referral Jobs (askreferral.io)

Staff Partner Solutions Architect

Referral Jobs (askreferral.io)

full-time

Posted on:

Location Type: Remote

Location: Remote • 🏈 Anywhere in North America

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Salary

💰 $63,300 - $142,400 per year

Job Level

Lead

Tech Stack

SOAP

About the role

  • Deeply embed with our most strategic platform customers, serving as their technical thought partner in ideating and building novel applications on our API.
  • Analyse business objectives, needs and requirements (through prospect, customer, partner and Remote lens) and provide technical guidance, and leadership throughout the bespoke integration development process
  • Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value.
  • Experiment and prototype solutions with and for your customers.
  • Forge and manage relationships with our customers’ leadership and stakeholders to ensure their application’s successful deployment and scale.
  • Scale the Solutions Consulting function through sharing knowledge, codifying best practices, and publishing knowledge to our internal and external repositories.
  • Validate, synthesize, and deliver high-signal feedback to the Product and Engineering teams.
  • Faster time to first-value and shorter integration cycles for strategic partners
  • Broad adoption of shared standards, SDKs, and references across internal teams and partners
  • Clear decision records and design artifacts that improve alignment and reuse
  • Demonstrated org uplift through mentorship and high‑quality enablement assets

Requirements

  • Deep understanding of API architectures, including the ability to evaluate and design integrations using REST and SOAP based on business and technical requirements.
  • Strong expertise in real time communication patterns, with the ability to determine when to use Webhooks versus WebSockets for scalable partner integrations.
  • Advanced knowledge of modern authentication and authorization frameworks, including OAuth 2.0 grant types (Authorization Code, PKCE, Client Credentials, etc.) and best practices for secure API access.
  • Proven ability to lead high-impact partner programs end-to-end, de-risking delivery through design reviews, proofs of concept, and measurable success criteria.
  • Strong governance instincts around versioning, change management, and translating regulatory or compliance requirements into clear technical guidance.
  • Ability to produce high-quality reference architectures, technical guides, and training materials while mentoring others and raising documentation quality across the team.
  • Skill in turning partner insights into clear, sequenced product requirements and driving cross-team initiatives to close platform gaps.
  • Writes and speaks fluent English.
  • It's not required to have experience working remotely, but considered a plus.
Benefits
  • work from anywhere
  • flexible paid time off
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
API architectureRESTSOAPWebhooksWebSocketsOAuth 2.0reference architecturestechnical guidestraining materialsdesign reviews
Soft skills
technical thought partnerleadershiprelationship managementmentorshipcommunicationcollaborationproblem-solvingfeedback deliveryorganizational skillscross-team initiatives