Support Engineer

• Providing general support to customers using ordering software and products
• Responding to customer requests via phone, email, or chat
• Troubleshooting software issues and identifying those with hardware, peripherals, and networks
• Guiding customers through step-by-step solutions
• Documenting detailed information in the tracking system
• Updating clients on resolution progress
• Assisting team members and collaborating with others for complex problems

Technical Support Representative

ADAS Customer Support Technician

Technical Support Associate

Lead Decision Support Analyst

Audio Visual Sales Support Engineer

Production Support Analyst – Overnights