RBC

Manager, Transaction Banking Process Optimization

RBC

full-time

Posted on:

Location Type: Office

Location: Calgary • 🇨🇦 Canada

Visit company website
✨ AI Apply
Apply

Job Level

Mid-LevelSenior

About the role

  • Collaborate with key partners in multiple lines of business
  • Manage, design, develop and implement end to end operational processes
  • Accountable for the delivery and execution of process owner goals and objectives
  • Responsible for clear, concise and accurate creation/maintenance of detailed process documentation
  • Provide strategic operational advice and insights
  • Proactively identifies innovative opportunities to enhance client experience and business/process efficiency and effectiveness
  • Understands full impact of end-to-end business process
  • Maintain a client first culture with a sense of urgencyto ensure escalations are managed quickly and effectively
  • Enable digitization strategies through increased automation and straight through processing
  • Support Transformation Programs led by Transaction Banking, CBO, P&CB, Enterprise and Innovation partners

Requirements

  • University / College education or professional designation equivalents or relevant work experience
  • Strong written and verbal communication skills, including attention to details related to complex and customized documentation requirements
  • Strong analytical skills and attention to detail
  • Self-starter, ability to learn independently with ambiguity
  • Ability to work independently as well as with other members of a team
  • Demonstrated prioritization and coordination skills with the ability to work to multiple deadlines, complex programs and assess areas of opportunity to improve for the greatest impact
  • Demonstrated techniques for planning, monitoring and controlling initiatives
  • Change management experience
  • Strong understanding or experience in Treasury and Trade Products
  • Relationship building and management
  • Excellent MS Excel and MS Word skills
Benefits
  • A comprehensive Total Rewards Program including performance-based bonuses
  • Flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Excellent opportunity to develop skills that support career development and do challenging work

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
process designprocess documentationautomationchange managementanalytical skillsprioritizationcoordinationTreasury ProductsTrade Productsstrategic operational advice
Soft skills
communication skillsattention to detailself-starterindependent workteam collaborationrelationship buildingtime managementproblem-solvinginnovationclient-first culture