Retail Interior Design Lead
Qurate Retail Group
full-time
Posted on:
Location Type: Office
Location: Dedham • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $24 - $30 per hour
Job Level
Senior
About the role
- Provide design expertise for scheduled appointments (in-store and home visits), National virtual appointments, and “on-demand” design time.
- Ensure design services meet or exceed brand standards to maintain consistency across all touchpoints.
- Work closely with the store team to deliver an extraordinary customer experience through personalized design consultations, driving increases in Sales, Average Order Value (AOV) and Conversion.
- Assist in defining the design center’s work processes, roles, and responsibilities, ensuring effective knowledge transfer to the store team.
- Continuously maintain professional and technical knowledge, staying up to date on home product details.
- Support the retail store team in varied store responsibilities, including salesfloor management, order entry, visual floor sets, merchandising, reinforcement of store maintenance, processing products, and performance standards.
- Share relevant information to elevate the guest experience and engage in store meetings, training, and activities.
- Perform store opening and closing activities as needed.
- Provide actionable and specific performance feedback to the management team based on observation of the store team.
- Partner with the Store Management team to train and mentor the store team by communicating ever-inspiring product knowledge and guest experience behaviors.
- Coordinate and host guest outreach events and design classes in partnership with the corporate retail team.
Requirements
- 3-5 years of interior design or other relevant experience
- Strong organizational, communication, and planning skills
- Understanding of product construction and quality
- Understanding of manufacturing process for factory evaluation
- Willingness and ability to travel to Exeter NH corporate headquarters and Dedham MA retail location as needed
- Ability to manage multiple projects under tight deadlines
Benefits
- health care benefits starting on day 1
- 401(k)
- tuition reimbursement benefits
- paid time off
- an employee assistance program
- parental leave
- paid volunteer hours
- amazing company discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
interior designproduct constructionmanufacturing processsales managementorder entrymerchandisingvisual floor setsperformance standardsdesign consultationsproject management
Soft skills
organizational skillscommunication skillsplanning skillscustomer experienceteam collaborationmentoringfeedback deliveryknowledge transferevent coordinationproblem-solving