Risk

• Drive enterprise-wide process excellence by owning the process architecture and governance framework.
• Build and lead a high-performing Process Excellence team (analysts, architects).
• Establish the Process Excellence Playbook and ensure adoption through training and change management.
• Define and own the enterprise process architecture and keep it current as the organization evolves.
• Establish and maintain the Process Backbone – the authoritative map of business and IT processes.
• Set modeling standards and ensure version control.
• Establish and run the Process Governance model, defining roles and decision rights.
• Identify and implement automation opportunities within service workflows.
• Define the process KPI hierarchy and maintain dashboards to ensure data quality.

Process Excellence & Governance Manager

Risk Analytics Associate

Risk Methodology Specialist – d/m/w