Qintess

Field Service Analyst, Trilingual

Qintess

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • 🇧🇷 Brazil

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Job Level

Mid-LevelSenior

Tech Stack

TCP/IP

About the role

  • On-site technical support.
  • Installation, configuration, and maintenance of IT equipment (desktops, laptops, printers, POS, networks, and systems).
  • Identify and resolve incidents.

Requirements

  • Experience providing on-site user support.
  • Must be trilingual — Portuguese, English, and Spanish.
  • Knowledge of hardware (maintenance of computers, printers, and peripherals).
  • Windows operating systems (7, 10, 11) and Office 365 suite.
  • Basic networking knowledge (TCP/IP, Wi-Fi, VPN).
Benefits
  • Hybrid work in São Paulo

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical supportinstallationconfigurationmaintenancehardwareWindows operating systemsOffice 365networkingTCP/IPWi-Fi
Soft skills
trilingualuser support