QBE Insurance

Learning Program Manager

QBE Insurance

full-time

Posted on:

Location Type: Hybrid

Location: Sydney • 🇦🇺 Australia

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Job Level

Mid-LevelSenior

About the role

  • Collaborate with leadership teams to define learning strategies that promote QBE’s values and align with individual, team, and business goals across the Modernisation program.
  • Convert stakeholder requirements into innovative learning plans and manage the end-to-end delivery of development programs, ensuring sustained value and effectiveness.
  • Promote a learning culture through effective communication and stakeholder engagement and design intentional learning pathways that support career transitions and capability uplift.
  • Liaise with subject matter experts and instructional designers to scope, design, and develop practical, modern learning solutions tailored to AUSPAC’s strategic priorities.
  • Define learning success metrics, report outcomes to stakeholders, and continuously refine processes, systems, and partnerships based on data and feedback.
  • Track and report on learning metrics, success measures, and continuous improvement opportunities.

Requirements

  • Experience in learning roles within global, complex organisations, supporting both learning delivery and broader People processes.
  • Proven ability to manage vendors strategically and design solutions within budget.
  • Experience in developing integrated global and local learning strategies across complex stakeholder groups.
  • Practical application of contemporary learning theory, capability frameworks, and models in workplace settings.
  • Skilled in delivering capability solutions using multiple technologies and facilitating learning across diverse business contexts.
  • Demonstrated success in managing large-scale projects, evaluating outcomes, and understanding their impact on organisational performance.
Benefits
  • Hybrid Working – a mix of working from home and in the office to enhance your work/life balance
  • Life Leave, supporting the life events we all experience, leaving your annual leave for rest
  • Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
  • 18 weeks’ gender-equal flexible leave for all new parents, including paid super
  • Voluntary super contributions and company matching
  • Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
  • A range of discounts on insurance products, car hire, hotels, goods and services

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
learning strategiesdevelopment programslearning success metricslearning theorycapability frameworksproject managementstakeholder engagementvendor managementbudget managementdata analysis
Soft skills
collaborationcommunicationstrategic thinkingproblem-solvingadaptabilityleadershipinterpersonal skillsorganizational skillsfacilitationcontinuous improvement