System Administrator

• Deploy, configure, and monitor IaaS / PaaS workloads in Microsoft Azure and/or AWS EC2.
• Support hybrid identity environments – including Azure AD Connect, identity synchronization, and SSO.
• Configure and manage networking components in cloud environments (VNet, NSG, Route Tables, VPN Gateways, Security Groups, etc.).
• Apply system updates, patches, and compliance configurations via centralized patch management tools such as Azure Update Manager or AWS Systems Manager.
• Implement and maintain backup, recovery, and monitoring solutions (e.g., Azure Backup, CloudWatch, Azure Monitor).
• Administer and maintain Windows Server environments (2016, 2019, 2022), including installation, configuration, patching, and performance tuning.
• Automate routine administrative tasks using PowerShell, CLI, or Infrastructure as Code (IaC) tools (ARM, Bicep, Terraform).
• Manage and support core Microsoft services, including Active Directory Domain Services (AD DS), Group Policy (GPOs), DNS, DHCP, and NTP.
• Manage and maintain Windows Server environments in Azure and/or AWS, including VMs, storage, and networking.
• Ensure security best practices and compliance for Windows and cloud infrastructure; support vulnerability management processes.
• Manage and support VMware infrastructure, including vSphere, vCenter, ESXi hosts, HA, and DRS configurations (as required).
• Support and maintain virtual and physical server infrastructure within data center and cloud-hosted environments.
• Monitor system performance, capacity, and cost optimization across on-premises and cloud environments.
• Provide technical support and incident/problem management, including Root Cause Analysis (RCA) for client-impacting incidents.
• Collaborate with cross-functional teams on infrastructure planning, upgrades, migrations, and modernization projects.
• Maintain clear and accurate documentation for system configurations, procedures, and troubleshooting guides.
• Strong demonstrated work ethic with clear focus on customer success.
• Excellent client-facing communication skills and the ability to handle and manage client interactions and escalations independently, ensuring client satisfaction and timely resolution of critical issues.
• Participate in an on-call rotation in an escalation capacity.

System Administrator – Windows, Azure

IT Systems Administrator