• Drive optimized operations and exceptional service delivery
• Work with diverse teams to identify areas for continuous improvement
• Utilize analytical skills to navigate complex problems
• Maintain a focus on client satisfaction and operational excellence

Requirements

Bachelor's Degree
3 years of experience in Oracle Cloud Financials support
Bachelor's Degree in Accounting, Accounting & Finance, Finance, Management Information Systems, Management Information Systems & Accounting preferred
Oracle Cloud ERP certification(s) is a plus
Providing functional support for Oracle Cloud Financials modules
Managing multiple client environments and prioritizing tasks
Working with technical teams for integration support
Performing root cause analysis for recurring issues
Supporting knowledge transfer and documentation handover
Identifying process improvement opportunities in financial systems
Understanding ITIL processes and ticketing systems

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Hard Skills

Oracle Cloud Financials
Oracle Cloud ERP
root cause analysis
functional support
financial systems
process improvement
integration support
documentation
ticketing systems
ITIL

Soft Skills

analytical skills
client satisfaction
operational excellence
continuous improvement
team collaboration
problem solving
task prioritization
knowledge transfer
service delivery
diversity awareness

Certifications & Qualifications

Oracle Cloud ERP certification

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