• Maintain technical stability across Oracle Cloud applications
• Monitor and improve reporting solutions for accuracy
• Work with cross-functional teams to meet client needs
• Maintain exceptional standards of quality in service delivery
• Adapt to a fast-paced, multi-client environment

Requirements

Bachelor's Degree
3 years of experience
Bachelor's Degree in Computer Science, Computer and Information Science, Management Information Systems, Information Technology preferred
Oracle Cloud Technical Certification (Integration Specialist, Reporting, or Developer) preferred
Providing technical support for Oracle Cloud integrations
Analyzing and resolving data integration issues
Configuring and maintaining technical components in Oracle Integration Cloud
Creating and enhancing custom reports and dashboards
Understanding ITIL processes and ticketing systems
Supporting clients in various industries
Maintaining technical documentation for integrations and reports

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Hard Skills

Oracle Cloud
data integration
reporting solutions
technical support
custom reports
dashboards
Oracle Integration Cloud
ITIL processes
ticketing systems

Soft Skills

cross-functional collaboration
quality service delivery
adaptability
client support

Certifications & Qualifications

Oracle Cloud Technical Certification
Integration Specialist
Reporting
Developer

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