PwC

Workforce Manager – Workforce Software

PwC

full-time

Posted on:

Location Type: Hybrid

Location: New York City • California, Illinois, New York, Texas • 🇺🇸 United States

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Salary

💰 $99,000 - $232,000 per year

Job Level

Mid-LevelSenior

About the role

  • Supervise and develop teams in workforce management processes
  • Analyze the impact of HR and payroll connections on operations
  • Manage client accounts and secure quality service delivery
  • Mentor team members to enhance their professional growth
  • Identify and implement solutions to complex workforce challenges
  • Uphold professional standards and compliance in every deliverable
  • Foster a culture of teamwork and continuous improvement

Requirements

  • Bachelor's Degree
  • At least 5 years of experience
  • Certification(s) preferred: Workforce Software, UKG Dimensions certified
  • Understanding Workforce Management technology
  • Implementing various technology solutions
  • Leading implementation from requirements to go-live
  • Identifying automation opportunities
  • Engaging proactively with clients
  • Preparing final drafts of client deliverables
  • Managing stakeholder communications for buy-in and support
  • Leading, coaching, and motivating team members
Benefits
  • medical
  • dental
  • vision
  • 401k
  • holiday pay
  • vacation
  • personal and family sick leave
  • annual discretionary bonus

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
workforce managementtechnology solutions implementationautomation identificationclient deliverables preparationstakeholder communications management
Soft skills
team leadershipmentoringcoachingcommunicationproblem-solving
Certifications
Bachelor's DegreeWorkforce Software certificationUKG Dimensions certification