About the role
- Supporting delivery teams’ day to day by covering administrative and project management tasks
- Juggling several tasks across a high volume of projects
- Working directly with the end client and cross-functional teams internally to meet client and/or consumer requirements
- Managing delivery end to end for risk free projects
- Managing top up/ competitor client quoting and delivery of won opportunities
- Reviewing survey questionnaire against project specifications and consulting for best practice
- Defining the project plan details including timeline, resources required and potential roadblocks
- Basic scripting/ programming fulfilment
- Updating project specs into a statement of work
- Assistance with sample / quota management and fulfilment
- Monitoring field progress, problem solving and identification and implementation of solutions
- Data and quality assurance checks actioned
- Data and report generation
- Effective and proactive stakeholder management both internally and externally
- Protecting the consumer experience
- Ensuring detailed project briefs/specs are accurately documented in Salesforce and updated
Requirements
- 2-4 years’ experience in a client facing role
- Experience supporting a team
- Experience with task management
- Excellence in organisational, time management skills
- Excellent communication skills
- Equal opportunity employer
- Zero-tolerance for workplace bullying, discrimination, and harassment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementbasic scriptingdata generationquality assuranceproblem solvingstakeholder managementproject planningresource managementdata analysisquota management
Soft skills
organizational skillstime managementcommunication skillsclient facingteam supportproactiveadministrative skillsmultitaskingconsultingattention to detail