Support Engineer

• Resolves moderately complex problems by applying training and/or experience in carrying out a structured problem-resolution process
• Uses problem-resolution resources skillfully – problem-management database, support system, standard references, scripts, and resource guides
• Fulfills customer requests, resolves customer technical problems and responds to customer questions effectively and timely
• Responsible for event management, service request fulfillment, incident management, problem management, access provisioning, and continual service improvement
• Upholds safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities
• Demonstrates commitment to conduct business honestly, ethically and consistent with our core values
• Ensures duties are performed in accordance with all regulatory compliance obligations.

IT Support Technician

Associate Structures Technical Analyst

Associate Structures Technical Analyst

Chemical Support Engineer – Paper

Technical Product Support Analyst

Technical Product Support Analyst