Project Manager, Process Management
Prudential Financial
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida, Maine, New Jersey, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $107,300 - $166,400 per year
Job Level
Mid-LevelSenior
Tech Stack
React
About the role
- Responsible for the strategic planning and execution of the ILI and Retirement Strategies Quality Review programs
- Establish an environment that nurtures transformative solutions and pushes the boundaries of the customer and employee experience to achieve excellence across End to End processes
- Always has a continuous improvement mindset to challenge status quo, mitigate risk, and improve processes to drive shareholder value
- Regular and consistent engagement with leadership across several processes and business lines
- Drive talent advancement across the organization in a way that enhances individual skill sets, builds succession planning, and promotes employee engagement
- Control expenses and build connectivity to results through the maintenance of capacity models and progress reports
- Plan, direct, and supervise workflow by engaging with leadership, business partners, and our vendors
- Maintain strong personal expertise in the technology systems and quality methodologies which support the process
Requirements
- Minimum 3-5 years of management leadership experience is required
- Proven ability to innovate, lead and motivate change and leverage improvement in execution methodologies and/or technology enhancements, while also maintaining the ability to sustain improved performance levels.
- Adept at articulating a vision, providing associates with a sense of purpose, and driving a strong organizational climate.
- Strong communication skills including the ability to interface, influence and collaborate with all levels of leadership across the enterprise.
- Ability to react quickly to changing business needs and adapt to multifaceted business environments
- Exceptional leadership and analytical skills solid understanding of staffing models and capacity planning
- Proven ability to formulate and implement business strategies to meet short and long-term goals
- Strong Talent Management focus with an emphasis on developing talent and managing results-oriented transformation
- Bachelor degree and/or significant related experience preferred
- Previous quality control and performance reporting experience required
Benefits
- Medical, dental, vision, life insurance, disability insurance
- Paid Time Off (PTO)
- Leave of absences, such as parental and military leave
- 401(k) plan with company match (up to 4%)
- Company-funded pension plan
- Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
- Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
- Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
- Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service
- Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quality methodologiescapacity modelsperformance reportingbusiness strategiesexecution methodologiesprocess improvementrisk mitigationtalent managementstrategic planningworkflow supervision
Soft skills
leadershipcommunicationinnovationchange managementcollaborationanalytical skillsadaptabilityorganizational climateemployee engagementvision articulation
Certifications
Bachelor degree