Operations

• Complete Proxy Voting processes and control activities in line with procedures and policies
• Ensure Proxy Voting assigned queries are managed in accordance with agreed KPIs
• Understand and track current and future workloads
• Execute daily tasks with a client focused approach
• Work in partnership with global operations hubs and other internal stakeholders
• Ask questions to challenge the status quo
• Identify opportunities for process, platform and control environment improvements
• Participate in improvement projects and operational testing as necessary to support the change agenda
• Review, understand, and operate within Standard Operating Procedures and be responsible for maintaining their integrity through continuous review and validation
• Proactively seek opportunities for self-improvement
• Understand the goals and objectives of the team, ensuring personal contributions and work execution align
• Assist with the training of new employees to the team
• Create a culture of inclusion and belonging, leading by example
• Escalate issues and / or concerns that impact the business, your role or personal wellbeing in a timely manner
• Be an ambassador for the team, Operations and Proxymity, always

Operations Associate, Proxy Voting

Vice President, Client Operations Manager

Head of Digital Operations

Senior Operations Associate, Proxy Voting

Senior Partner Operations Manager

Operations Manager