Customer Representative – Account Manager
Prowerb GmbH
full-time
Posted on:
Location Type: Office
Location: Kleve • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for managing an assigned customer portfolio.
- Handle customer inquiries and manage quotation and invoicing processes.
- Provide professional troubleshooting and manage customer complaints.
- Participate in client-facing and internal regular meetings.
Requirements
- Completed commercial vocational training or a university degree.
- Experience in account management is a plus.
- Confident user of MS Office.
- Good command of English.
- Experience in a B2B environment.
- Strong service orientation and a hands-on mentality.
- Goal- and solution-oriented approach.
- Comfortable dealing with rapidly changing situations.
- Structured working style and careful execution of commercial processes.
- Strong negotiation skills and confidence when engaging with decision-makers.
Benefits
- Development opportunities for your role within an innovative company.
- Modern working environment in a collegial and motivated team.
- Flexible working hours with the option to work from home.
- Company events (summer party and Christmas party) and numerous staff activities.
- Employee discounts, JobRad/company bike, occupational pension scheme, and complimentary beverages.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementquotation processesinvoicing processestroubleshooting
Soft skills
service orientationhands-on mentalitygoal-orientedsolution-orientedstructured working stylenegotiation skillsconfidenceadaptability
Certifications
commercial vocational traininguniversity degree